Tuesday, 20 May 2014

Quality in service

Service Quality

We will act fairly and reasonably in all our dealings with you by:meeting the commitments and standards for the products and services we offer, and in the procedures and practices our staff follow;making sure our products and services meet relevant laws and regulations;ensuring that our dealings with you will rest on principles of integrity and transparency.

We will help you to understand how our financial products and services work by:
      giving you information about the products ;explaining their financial implications.